Shipping
Our Delivery Promise
We deliver to any UK address. We deliver all our online orders to you via Royal Mail Service. We use the best quality packing material to protect items for the journey from us to you, to ensure your items arrive in the same condition as when they left us.
Delivery Time-frames
Order cutoff time: 2:00 PM GMT +08:00 China Time
Handling time: 0 - 1 day
Transit time: 8 - 10 days.
Modifications of the order
You can contact us to change the product or modify the shipping address of your order before the order was shipped.
Lost Packages
We will reship a replacement package if the package is found to be lost during transit. If you do not want the replacement package anymore, we will send full refund.
Important information:
• We will pick, pack and process your online homewares order as speedily as possible once you have clicked the ‘Complete Order’ button and payment has been received. This helps us to get your goods out to you as soon as possible. If you need to make changes to your order please email us urgently as we will be sending your order out to you on the next business day. If we haven’t sent the order yet, we will always do our best to assist in changing any details of your order.